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Privacy Policy

Last updated: 14 September 2026

C&J Groundworks respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website or contact us about our services.

Who we are

This website is operated by C&J Groundworks.

If you have any questions about how we use your personal information, you can contact us using the details below:

C&J Groundworks
Email: cjgroundworks2024@outlook.com
Telephone: 07972 575025
Address: Unit 4 Hurricane Drive, Speke, Liverpool, England, L24 8RL

2. What information we collect

When you contact us through our website, request a quote or make an enquiry, we may collect information such as:

  • Your name

  • Your email address

  • Your telephone number

  • Your address or the address of the project

  • Details about the work or services you are enquiring about

  • Any other information you choose to provide in your message

We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information and information about how you use the website. This may be collected through cookies and similar technologies.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How we use your information

We may use your personal information to:

  • Respond to enquiries and requests for quotations

  • Contact you about a project or service you have enquired about

  • Provide and manage our services

  • Arrange site visits and appointments

  • Prepare quotations and estimates

  • Communicate with you about work being carried out

  • Keep records of enquiries and customers

  • Improve our website and services

  • Protect our website and prevent fraudulent or malicious activity

  • Comply with legal and regulatory requirements

We will generally only use your personal information for the purpose for which it was collected, unless there is a legitimate reason to use it for another compatible purpose.

4 Our lawful basis for using your information

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may process your information because:

  • It is necessary to take steps at your request before entering into a contract.

  • It is necessary to perform a contract with you.

  • We have a legitimate interest in responding to enquiries, managing our business and providing our services.

  • We are required to comply with a legal obligation.

  • You have given consent where consent is required.

Where we rely on consent, you have the right to withdraw that consent at any time.

5. Contact forms and enquiries

If you submit an enquiry through our website, the information you provide will be used to respond to your enquiry and, where appropriate, provide you with a quotation or information about our services.

Your enquiry may be processed through Wix, which provides the website and form functionality.

We will not use information submitted through our contact form for unrelated marketing purposes without an appropriate lawful basis or, where required, your consent.

6. Sharing your information

We will not sell, rent or otherwise trade your personal information.

We may share your information with trusted third-party service providers where this is necessary to operate our website or provide our services.

These may include:

  • Wix, which provides our website hosting and website functionality

  • Email and communication service providers

  • IT, website and technical service providers

  • Professional advisers where necessary

  • Other contractors or suppliers where this is necessary to carry out work you have requested

Where we use third parties to process personal information on our behalf, we take reasonable steps to ensure that your information is handled securely and in accordance with applicable data protection requirements.

We may also disclose personal information where we are legally required to do so.

7. How long we keep your information

We will only keep your personal information for as long as it is reasonably necessary for the purposes for which it was collected.

For example, we may retain enquiry and customer information for as long as necessary to manage your enquiry, provide our services, maintain appropriate business records and meet legal, accounting or tax requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.

8. Keeping your information secure

We take reasonable technical and organisational measures to protect your personal information from being lost, misused, accessed without authorisation, altered or disclosed improperly.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can be used to make websites function correctly, remember preferences and, where applicable, understand how visitors use a website.

Some cookies may be necessary for the website to operate. Other cookies, such as certain analytics or marketing cookies, may require your consent.

You can manage or disable cookies through your browser settings and, where applicable, the cookie settings provided on our website.

The exact cookies used on the website may change depending on the features and services enabled on the website.

10. Your data protection rights

Under UK data protection law, you may have rights including:

  • The right to request access to the personal information we hold about you

  • The right to ask us to correct inaccurate or incomplete information

  • The right to ask us to delete your personal information in certain circumstances

  • The right to ask us to restrict how we use your information in certain circumstances

  • The right to object to certain uses of your personal information

  • The right to data portability in certain circumstances

  • The right to withdraw consent where we rely on consent to process your information

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise any of these rights, please contact us using the details provided above.

11. Third-party websites

Our website may contain links to third-party websites, such as social media platforms or other websites.

If you follow a link to another website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices or content of third-party websites.

11. Third-party websites

Our website may contain links to third-party websites, such as social media platforms or other websites.

If you follow a link to another website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices or content of third-party websites.

12. Children's Information

Our website and services are intended for a general audience and are not specifically directed towards children.

We do not knowingly collect personal information from children unless this is necessary and appropriate in connection with our services.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updates will be published on this page with an updated "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how C&J Groundworks handles your personal information, please contact us:

C&J Groundworks
Email: cjgroundworks2024@outlook.com
Telephone: 07972 575025
Address: Unit 4 Hurricane Drive, Speke, Liverpool, England, L24 8RL

15. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we have the opportunity to address your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO), which is the UK's independent regulator for data protection.

Further information about making a complaint can be found on the ICO's website.

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